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Who Says Only Senior Managers Can Generate Sales?

By Doug Reed | August 5, 2015 |

Who brings in the business in your firm? Usually it is the senior managers. Think about how strong business would be if everyone– CEO, CFO, Project Manager, and junior Engineer/Architect/Scientist– also contributed. What do each of you have in common? Each of your livelihoods are impacted by your contribution to generating revenue. You are either billable…

How to Improve Client Relationships Just by Listening

By Doug Reed | July 23, 2015 |

We are in a technical business employing a lot of technical people who deliver services. Usually, it is a very small number who contribute directly to bringing in new business. How much business would your firm have if every single employee had direct involvement in landing new and interesting projects? You probably just thought, “Way…

The real truth about talent and your business growth strategy

By Doug Reed | June 12, 2015 |

How often do you think about your company’s values and purpose and how they’re related to your business growth strategy? The answer should be, “all the time.” As the leader it’s easy to be distracted with day-to-day operations and lose sight of what’s really important to you and your business. Successful leaders communicate these beliefs and priorities to…

Why you should discuss business innovation before best practices

By Doug Reed | May 29, 2015 |

I think we can all agree that AEC leaders and their firms like to do their best. It’s the nature of those in the industry, right? So, the question is, “what is best?” Is it best in services, or best in business? Which comes first? No two firms are alike and they are guided by…

Learn what successful bosses do to build the most effective team

By Doug Reed | May 7, 2015 |

Skimping on personnel may help your budget in the short-term but will hurt your bottom line in the long-term, not to mention your quality of life. Look around at your valued employees. What makes them great? Do you use this criteria to find exceptional candidates or settle on sub-par candidates due to failure to offer…

Why top performing project managers produce top level profits

By Doug Reed | May 4, 2015 |

New projects are exciting and new business is necessary for survival. If you don’t take the time to scope the project and price it right, you’ll lose more than profit. Can your firm afford to lose its good reputation, be known for providing poor service and, thus, create low staff morale? A lesson I learned…

How to turn on a dime, seize market opportunities and maximize profits

By Doug Reed | April 24, 2015 |

California’s historic drought is all over the news. You can’t escape it. And, for those people and businesses affected, it’s a tragedy. Like any natural disaster, there are industries, such as engineering and energy in this case, that can benefit from them. How can your firm make a much-needed difference and grow profits?  When working…

It takes a village– how to develop your own personal community of advisors

By Doug Reed | April 17, 2015 |

It can be lonely at the top but it doesn’t have to be. Just as your employees rely on each other for collaboration, brainstorming, feedback, etc., you too, as the leader, need this support. But it doesn’t always come naturally when you’re the CEO. For example, since employees won’t necessarily feel comfortable providing you honest feedback,…

Secrets of 7 successful companies that do some things badly

By Doug Reed | April 9, 2015 |

Is being bad part of your strategy? It seems counter-productive, doesn’t it? But it’s not. Successful companies know this secret and practice it so that they can be the best at their priorities. The concept of focusing on a single business model is not new. In 1995, Treacy and Wiersema wrote “The Discipline of Market Leaders.” They…

Lessons on CEO burnout, how to spot it, how to resolve it

By Doug Reed | March 27, 2015 |

Part of being an effective leader is to constantly evaluate yourself. It can be difficult to objectively determine how you’re doing– to see yourself as others see you. The problem of leadership burnout is that no one is going to tell you. No one is going to come into your office and tell you that you’re…